In the Branding section, if you want to use BMC branding colors and icons, upload the icons and colors from the sample package. If you imported the BMC Helix Chatbot Microsoft Teams sample package in the earlier step, the application ID is populated automatically. You must still generate a new App ID.Ī unique identifier is automatically generated as shown in the following example: The process of enabling Microsoft Teams for a chatbot application comprises of the following tasks: Process for enabling Microsoft Teams by inline registration If you want to use the colors and icons provided by BMC for branding your chatbot, ensure that you have downloaded the BMC Helix Chatbot Microsoft Teams sample package.To get the URL, log in to navigate to BMC Helix Innovation Studio, select the chatbot application and select Channels > Office 365 > Webhook URL.
You have the endpoint URL of your chatbot application.For more information, see To configure the Skill ID for a chatbot. Configured the IBM Watson service credentials.For more information, see To create a chatbot. Created the chatbot application that you want to configure to work with Microsoft Teams.In Microsoft Teams, allow interaction with custom apps, as shown in the Microsoft documentation. Before you beginĮnsure that you have completed the following tasks: zip package includes the following files:ĭownload the BMC Helix Chatbot Microsoft Teams sample package. You can leverage the BMC Helix Chatbot Microsoft Teams sample package to build and test your chatbot application package for Microsoft Teams. Sample BMC Helix Chatbot Microsoft Teams package Other features such as group conversations and conference calls are not supported.Features that are supported by BMC Helix Chatbot such as localized chatbot messages and live chat are available in Microsoft Teams.End users can use Microsoft Teams only for one-to-one instant messaging.
Supported and unsupported features with Microsoft Teams Meanwhile, you c an continue to Enable Microsoft Teams in a chatbot application by using Microsoft Azure Portal. Microsoft has deprecated the Microsoft Teams App Studio from January 1, 2022, and moved its functionality to a new Developer Portal.īMC is validating the steps to integrate BMC Helix Chatbot with MS Teams by using the new Developer Portal.
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